1.1 The terms contained in this document (Trading Terms) apply to all transactions for the purchase of products and services (each a “Service” or, two or more, the “Services”) from the Site. By ordering any Services from our Site you are indicating your acceptance to be bound by these Trading Terms. They form a legal agreement between you and us and can only be amended with our consent.
1.2 In the event that the Site contains separate terms of trading linked via the Site homepage, in the case of conflict between those terms and these Trading Terms, the separate terms shall prevail.
1.3 We reserve the right to change these Trading Terms without prior notice, except changes will not affect purchases made before the update.
2.1 You may place an order by following onscreen prompts. You can correct any errors before submitting the final order.
2.2 All orders are subject to acceptance by us. We may reject an order for any reason.
2.3 An order acknowledgment email will be sent after you submit the order. A contract forms when we confirm dispatch.
2.4 If any items are out of stock, we will contact you with options.
3.1 Prices are displayed in pounds (£) sterling, exclusive of VAT and shipping.
3.2 Prices may change prior to order acceptance.
3.3 Orders must be fully paid before acceptance.
3.4 In case of price errors, we will contact you. We are not obliged to supply at an incorrect price if not already dispatched.
4.1 We aim to deliver services as soon as possible after order acceptance.
4.2 Delivery will be made to the address specified in your order.
4.3 Timing cannot be guaranteed. A signature may be required.
4.4 Once delivered, Services become your responsibility.
5.1 You may cancel an order within 14 days without reason unless an exception applies (see Clause 5.4).
5.2 Communication must be sent before the cancellation period expires.
5.3 Refunds will be made using the same payment method. Shipping costs are refunded except for upgrades.
5.4 Exceptions include opened software, perishable items, customized products, downloads, and inseparable items.
5.5 Returns must be made securely within 28 days.
5.6 This policy does not affect your statutory rights.
6.1 Faulty products will be repaired, replaced, or refunded in line with your legal rights.
6.2 This does not affect your statutory rights.
7.1 We try to display colors and detailing accurately, but cannot guarantee exactness due to screen differences.
7.2 Promotions may differ online and in-store.
7.3 Sizing information is for guidance only.
8.1 Access from outside the UK is at your own risk and responsibility to comply with local laws.
8.2 Orders for delivery outside the UK may incur duties and taxes. Contact your customs office for details.
9.1 We use a secure server to protect your data during online orders.
9.2 Checkout moves to secure mode when entering billing/shipping information.
9.3 Do not email payment card details; we are not responsible for transmission losses.
9.4 Contact us with any security concerns.
10.1 We are not liable for non-performance due to events beyond our control.
10.2 We are not liable for unforeseeable losses or business-related losses.
10.3 We accept liability for death, personal injury, or fraud caused by negligence.
10.4 Your statutory rights remain unaffected.
11.1 We use your data according to our Privacy & Cookie Policy.
12.1 Failure to enforce a right does not waive it.
12.2 If part of these terms is invalid, the rest remains enforceable.
12.3 English law applies. Disputes will be handled by the courts based on your UK region.
12.4 No third-party rights under the Contracts (Rights of Third Parties) Act 1999.
12.5 Delay in enforcing terms does not prevent future enforcement.
13.1 Contact details are available on our Site.